Privacy Policy

As a company Rocket & Rose care about privacy and believe in transparency.  We are dedicated to our retailers and will always be open about our privacy practices, including how we treat your personal information. This policy explains our privacy practices.

HOW WE COLLECT INFORMATION​

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

WHY WE COLLECT SUCH PERSONAL INFORMATION?

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.
    Our company is hosted on the shopify platform. shopify.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through shopify.com’s data storage, databases and the general shopify.com applications. They store your data on secure servers behind a firewall.

HOW DO WE STORE, USE, SHARE AND DISCLOSE OUR SITE VISITORS' PERSONAL INFORMATION?​

Our company is hosted on the shopify.com platform. shopify.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through shopify.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by shopify.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. 

KLARNA

In order to be able to offer you Klarna’s payment options, we will pass to Klarna certain aspects of your personal information, such as contact and order details, in order for Klarna to assess whether you qualify for their payment options and to tailor the payment options for you. 

 

HOW DO WE COMMUNICATE WITH OUR SITE VISITORS?​

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send offers, to send updates  about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

HOW CAN OUR SITE VISITORS' WITHDRAW THEIR CONSENT?

If you don’t want us to process your data anymore, please contact us at ally@rocketandrose.com

 

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at ally@rocketandrose.com